Account deletion

Request deletion of your WizPerk account

This page applies to the WizPerk and WizPerk Business apps. You can use it to request deletion of your account and associated personal data.

Email account deletion request

How to request account deletion

Email info@wizperk.com with the subject line "WizPerk account deletion request."
Include the app you use: WizPerk or WizPerk Business.
Include the email address or phone number associated with your account. For WizPerk Business, also include your business name.
We may ask for additional information to confirm that you are authorized to request deletion for the account.

Deleting the app from your device does not automatically delete your account or server-side data. Use this request process if you want the account deleted.

Data we delete

When we complete an account deletion request, we delete or de-identify personal data associated with the account where we no longer need to keep it for a legitimate reason. This may include:

Account identity and authentication details.
Profile details, preferences, and contact information.
Business profile details associated only with the deleted business account, where deletion is permitted.
Uploaded profile, business, coupon, or post media that does not need to be retained for operational, legal, or safety reasons.
Optional user-created content and app activity that can be removed without affecting retained compliance or transaction records.

Data we may retain

Some records may be retained after an account deletion request where reasonably necessary for security, fraud prevention, payment processing, tax, legal compliance, dispute resolution, or business operations. This may include:

Payment, payout, refund, wallet, and tax-related records.
Coupon redemption, fraud review, abuse prevention, and audit records.
Business verification and authorization records.
Records needed to resolve support, legal, safety, or operational issues.
Content that was previously shared publicly or cached by others, where immediate deletion is outside WizPerk's control.

Timing

We aim to review and complete eligible account deletion requests within a reasonable period after verifying the request. If certain data must be retained for the reasons listed above, we will retain it only for as long as reasonably necessary for those purposes.

Privacy policy

For more information about how WizPerk collects, uses, shares, retains, and protects data, review the WizPerk Privacy Policy.